1. Parties to the agreement.
The contract is concluded between the Internet service for the exchange of title units, hereinafter referred to as the Contractor, on the one hand, and the Customer, represented by the one who used the services of the Contractor, on the other hand. Reidlex represents the voice of the blockchain and digital asset industry in United Kingdom.Registered in United Kingdom under number BE0772.945.314. Licensed by United Kingdom financial regulator FSMA for the provision of online crypto exchange under License number 8038/JAZ2017 - 076. Cantersteen 12.1000 Bruxelles
2. List of terms.
2.1. Title unit exchange is an automated Internet service product provided by the Contractor on the basis of these rules.
2.2. Customer - an individual who agrees with the terms of the Contractor and this agreement, to which he joins.
2.3. The title character is a conventional unit of a particular payment system, which corresponds to the calculations of electronic systems and indicates the scope of rights corresponding to the agreement between the electronic payment system and its Customer.
2.5. KYC & AML - "Know Your Customer" (know your customer) and "Anti-Money Laundering" (anti-money laundering).
2.6. Rate — the cost ratio of cryptocurrency, electronic money and fiat currency to each other during the exchange.
3. Terms of the agreement.
These rules are considered to be organized due to the terms of the public offer, which is formed at the time the Customer submits an application and is one of the main components of this agreement. A public offer is the information displayed by the contractor about the conditions for submitting an application. The main components of the public offer are the actions taken at the end of the application by the Customer and talking about his exact intentions to make a deal on the terms proposed by the Contractor before completing this application. The time, date, and parameters of the application are created by the Contractor automatically at the time of completion of the formation of this application. The offer must be accepted by the Customer within 24 hours from the end of the formation of the application. The Service Agreement shall enter into force upon receipt of the title units in the full amount specified in the application from the Customer to the details of the Contractor. Operations with title units are accounted for in accordance with the rules, regulations and format of electronic settlement systems. The contract is valid for a period, which is established from the moment of filing an application until termination at the initiative of one of the parties.
4. Subject of the agreement.
By using technical methods, the Contractor undertakes to carry out the exchange of title units for a commission from the Customer, after the submission of an application by this person and does this by selling title units to persons who wish to purchase them for an amount indicated not lower than in the application submitted by the Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. In the event of a profit during the exchange, it remains on the Contractor's account as an additional benefit and a premium for commission services.
5. In addition.
5.1.If a different amount is paid to the Contractor's account than that stated in the application, the Contractor will recalculate the amount corresponding to the actual receipt of the title deeds the system freezes the account until the amount is paid again, including all fees from our platform and blockchain
For the BTC network, 2 confirmations are required, ETH - 20, ETC - 300, LTC - 10, XMR - 10, Dash - 10, DOGE - 20, etc. . We draw your attention to the fact that in the case of technical work on certain cryptocurrencies, there will be delays in depositing your funds and paying you out until the technical work on the exchange is completed.
5.1.2 The exchange service has the right to send funds not in one transaction, but from several wallets in several transactions.
5.1.3 The exchange service has the right to send funds in one transaction to one wallet, without splitting into several transfers.
5.2. In the event that the title units are not sent by the Contractor to the specified details of the Customer within 24 hours, the Customer has the full right to demand termination of the agreement and cancel his application, thereby returning the title units to his account in full. An application for termination of the agreement and return of title units is carried out by the Contractor in the event that the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the contract, the return of the electronic currency is made within 24 hours from the receipt of the request to terminate the contract. If delays in the return occurred through no fault of the Contractor, he is not responsible for them.
5.3. If the title units are not received from the Customer to the account of the Contractor within the specified period, from the moment the application is submitted by the Customer, the agreement between the parties is terminated by the Contractor on the one hand, since the contract does not enter into force. The customer may not be notified about this. If the title units arrive at the details of the Contractor after the specified period, then such funds are transferred back to the Customer's account, and all commission costs associated with the transfer are deducted from these funds.
5.4. If there is a delay in the transfer of funds to the details specified by the Customer, due to the fault of the settlement system, the Contractor shall not be liable for damage resulting from the long receipt of funds. In this case, the Customer must agree that all claims will be made against the settlement system, and the Contractor shall provide its assistance to the best of its ability within the law.
5.5. In the event that a fake of communication flows is detected or an impact is exerted in order to worsen the work of the Contractor, namely its program code, the application is suspended, and the transferred funds are subject to recalculation in accordance with the current agreement. If the Customer does not agree with the recalculation, he has the full right to terminate the contract and the title units will be sent to the details specified by the Customer.
5.6. In the case of using the services of the Contractor, the Customer fully agrees that the Contractor bears limited liability in accordance with the scope of these rules for the received title units and does not give additional guarantees to the Customer, and also does not bear additional responsibility to him. Accordingly, the Customer does not bear additional responsibility to the Contractor.
5.7. The Customer undertakes to comply with the norms corresponding to the law, as well as not to fake communication flows and not create obstacles for the normal operation of the Contractor's program code.
5.8. The Contractor shall not be liable for damages and consequences in the event of an erroneous transfer of electronic currency in the event that the Customer indicated incorrect details when submitting an application.
5.9. The contractor may charge a commission of 10% + transfer fee in the event that the contractor cannot complete the application (send money to the client on the card) due to the fact that the customer’s bank card is blocked or is suspected of fraud at the services bank security if the customer cancels the transaction unilaterally.
5.10. The administration of the exchange service has the right to perform an AML check of assets received from the client. If the transaction has a high risk, then the Contractor has the right to withhold an additional commission.
5.11. The Service has the right to conduct additional checks of the User's information and request from the User any necessary documentation for any reason related to his use of the services of the Service and / or as supporting evidence for any information that the User provides to the Service.
5.12. User support is carried out by operators only on the site.
5.13. The Service has the right to cancel an application created by the User for the exchange of cryptocurrency, electronic money or fiat currency, if payment for such an application has not been received to the account of the Service after 30 (thirty) minutes from the moment such an application was created.
5.14. The Service has the right to refuse to perform the exchange if the transfer of cryptocurrency, electronic money or fiat currency to the Service account was made without filling out an Application using the user interfaces on the Service Website. Cryptocurrency, electronic money or fiat currency transferred to the account of the Service by the User without filling out an Application using the user interfaces on the Service Website can be returned to the User upon request, taking into account the deduction of the payment system commission in accordance with the restrictions established by these Rules.
5.14. The Service has the right to refuse to provide services to the User if the User does not provide complete and sufficient data necessary for his identification, and block the Funds received from the User until such data is provided by him.
5.15. To check transactions against money laundering, the exchange office uses the AMLbot service. You can learn more about this service at the link: amlbot.com
5.16. When checking transactions for anti-money laundering, the exchange office focuses on high-risk parameters. The high risk parameters are : "Dark Service" ; "Dark Market" ; "Exchange Fraudulent" ; "scam" ; "Illegal Service" ; "Stolen" ; "Mixer" ; "Ransom" ; "Gambling".
5.16.1. In order to counter the legalization of proceeds from crime and the financing of terrorism, exchange offices conduct AML checks on transactions received from clients.
If the transaction is identified
5.19.3. In case of blocking the cryptocurrency by the exchange. The transaction will be suspended until the full release of funds, i.e. before the removal of all restrictions by the regulator.
6. Warranty Period
6.1 Reputational and material guarantees are borne by the licensee cryptosumos.com
6.2 Within 24 hours from the moment of execution of the title exchange the Executor provides a warranty for the services rendered, unless otherwise stated.
7. Unforeseen circumstances.
7.1 In the event that unforeseen circumstances arise during the processing of the Customer's application that contribute to the Contractor's failure to fulfill the terms of the contract, the deadlines for fulfilling the application are postponed for the corresponding period of force majeure. The Contractor is not liable for overdue obligations.
7.2 The user has 3 withdrawals before requesting verification, the withdrawal must not exceed 50,000 USD
7.3 Under no circumstances may a person under 18 years of age be registered or used.
7.4 If you are transferring to a country with a high risk for financial transactions or have a multi-account and created a new identity to circumvent this clause, any country to which the United States has embargoed goods or services; from a high-risk of illegal financial transaction country, to withdraw funds from these countries, the user needs to go through an insurance payment check . This insurance payment will be refunded after 12 hours using your account, if you have no complaints. Your account may be frozen until a fee of up to 100% is paid, in case of refusal or conflict - blocked. Countries with high financial risk are those that are under sanctions at the time of the transaction, take part in or support a war, finance or are associated with the financing of terrorism, help to circumvent sanctions to other countries, are intermediaries in the financing of terrorism.
7.5 Withdrawals to countries other than the United Kingdom are limited. Users may be denied service or withdrawals without insurance (the insured amount can be up to 100% of the user's balance, depending on the country of residence and citizenship).
7.6 Withdrawals to the countries listed in paragraphs 7.4 and 7.3 are fully restricted. Withdrawal of funds is carried out only through the trust fund and only at the discretion of management, you can be refused without reason. All costs of establishing, maintaining and paying for the trust fund are borne by the user. The trust fund is opened only in the legal name of our platform. Once the fund is closed, the user receives a 95% refund of the originally invested funds.
8. Form of agreement.
Both parties, represented by the Contractor and the Customer, accept this agreement as an agreement of equal legal force, indicated in writing.
9 Claims and disputes.
Claims under this contract are accepted by the Contractor in the form of a support chat message, in which the Customer specifies the essence of the claim. This letter shall be sent to the support service
10. Carrying out exchange transactions.
10.1. It is strictly forbidden to use the services of the Contractor for illegal transfers and fraudulent activities. When concluding this agreement, the Customer undertakes to comply with these requirements and, in case of fraud, bear criminal liability established by law at the moment.
10.2. If it is impossible to fulfill the application automatically, due to circumstances beyond the control of the Contractor, such as lack of communication, lack of funds, or erroneous data of the Customer, the funds are credited to the account within the next 24 hours or returned to the details of the Customer minus commission costs.
10.3. At the first request, the Contractor has the right to transfer information about the transfer of electronic currency to law enforcement agencies, the administration of settlement systems, as well as victims of illegal actions affected by fraud proven by the judicial authorities.
10.4. The customer undertakes to provide all documents proving his identity in case of suspicion of fraud and money laundering.
10.5. The Customer undertakes not to interfere with the work of the Contractor and not damage its software and hardware, and the Customer undertakes to transmit accurate information to ensure that the Contractor fulfills all the terms of the contract.
10.6. This exchange office does not fix the exchange rate at the time of the creation of the application.
10.7. A completed application cannot be canceled in full.
10.8. The minimum withdrawal can be changed, as well as the amount of commission. In order to avoid misunderstandings - the user should clarify the current conditions.
The Contractor has the right to refuse to conclude an agreement and fulfill the application, and without explanation. This paragraph applies to any client.
12.1. Amount of fees. You agree to pay fees for transactions made through our Services (“Fees”) set forth in the “Fees and Pairing Information” section (“Fees Schedule”), which we may change from time to time. Changes to the Price List will become effective on the effective date specified when the revised Price List is posted on the Services and will apply to any transactions made after the effective date of such revised Price List.
12.2. If a deposit is made without a fee, the system freezes the account until the amount is paid again, including all fees from our platform and blockchain
12.3. Third Party Fees. In addition to the Fees, your External Account may be subject to fees in connection with your use of your designated External Account through the Services. Any fees charged by your external account provider will not be reflected in the transaction screens containing information about the applicable fees. You are solely responsible for paying any fees charged by the external account provider.
12.4. Payment of duties. You authorize us or our authorized payment processor to charge or deduct funds from your wx-coins account against any applicable fees due in connection with transactions you make through the Services.
12.5. Internal fees. You agree to pay an internal fee of 0.3% (exchange services).
12.6. Deposit fees 1.0% (first transaction 0.0%). Withdrawal fees 0.0%. All transfers fees 1.0% (first transaction 0.0%).
13. In the event of a force majeure event, a breach of this agreement, or any other event that would make the provision of the Services commercially unreasonable for Payward, we may, in our sole discretion and without liability to you, or without notice to you suspend your access to all or part of our Services. We may terminate your access to the Services in our sole discretion, immediately and without notice, and delete or deactivate your wx-coins Account and all related information and files in such account, without any liability to you, including , for example, if you violate any provision of these Terms. In the event of termination, Payward will not attempt to recover any Funds held in your wx-coins Account that are not otherwise due to Payward.
14. You agree to defend, indemnify and hold harmless Payward (and each of our officers, directors, members, employees, agents and affiliates) from and against any and all claims, demands, actions, damages, losses, costs or expenses, including but not limited to , reasonable attorneys' fees arising out of (a) your use of or conduct in connection with our Services; (b) any feedback you provide; (c) your breach of these Terms; or (d) your violation of any rights of any other person or entity. If you are obligated to indemnify us, we will have the right, in our sole discretion, to monitor any action or proceeding (at our expense) and determine whether we wish to resolve it. Miscellaneous Entire Agreement; Order of precedence. These Terms contain the entire agreement, and supersede all prior and contemporaneous agreements between the parties with respect to the Services. These Terms do not change the terms of any other electronic or written agreement you may enter into with Payward regarding the Services or any other Payward product or service or otherwise. In the event of a conflict between these Terms and any other agreement you may enter into with Payward, the terms of that other agreement will take precedence only to the extent that these Terms are specifically defined and declared to take precedence over such other agreement. Amendment. We reserve the right to make changes or modifications to these Terms from time to time at our sole discretion. If we make changes to these Terms, we will notify you of such changes, for example, by sending you an email, posting a notice on the home page of the Site and/or posting the amended Terms through the relevant Payward websites and mobile applications, and updating the “Last Updated” date on the top of these Terms. The amended Terms will be deemed effective immediately upon posting to any new users of the Services. In all other cases, the modified Terms will take effect for pre-existing users, whichever occurs first: (i) the date users click or press a button to accept such changes, or (ii) continue using our Services after 30 days after Payward provides notice of such changes. Any modified Terms will apply to your use of the Services after such changes become effective. If you do not agree to any amended Terms, you must stop using our Services and contact us to close your account. Refusal. Our denial or delay in exercising any rights, powers or privileges under these Terms shall not constitute a waiver of them. Divisibility. The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall remain in full force and effect. Force majeure circumstances.